Scale your communication capabilities with our omnichannel tools and solutions
Engage allows you to offer multiple channels of communication that is faster, more accurate and more efficient for a profitable. Scale your business and customer reach with our unique omnichannel solution.
True Omnichannel Support
Seamless offerings that can streamline your communication channels and serve your happy customers.
Use our unique tools to communicate with your customers on the communication channel they prefer, whether it be whatsapp, email, chat, SMS and even facebook messenger.
We sync all your information into any CRM or ERP you work with to make sure your whole process is easy for you, and your customers.
Collect all the information so no agent is lost for customer information.
Increase Customer Satisfaction
The most important metrics and KPI’s you are measuring are key to your success. With our platform, you will decrease your average wait time and even average handle time by taking care of multiple channels and customers at once, automating other requests and giving each customer attention in order to help their needs be met in a timely manner.
Our intuitive communication platform is a learning platform that uses natural-language. Natural-language processing is a mechanism that teaches the machine human language. The machine can be taught to understand the customer’s intent, thanks to the combination of natural-language processing and the learning platform.
In the digital world, automation and initiative communication is used to meet the customer needs. We are able to humanize the machine and understand the intent behind various wordings thanks to the combination of natural-language processing and the learning Platform.
Easy Drag and Drop
With our easy drag and drop system, you can create branded chatbots, live chats, email templates, and other forms of communication channels and help serve your customers quickly and easily. Tailor your customers digital journey with our no-code platform, allowing your team to customize, outline and set up digital processes instantly.
Engage’s wide range of partnerships and integrations provide your sales, service and support teams with the confidence to operate on any channel.